Last updated: September 2026
At CMFY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.
1. Information We Collect
When you visit our website, place an order or contact us, we may collect:
- Your name
- Email address
- Telephone number
- Billing and delivery address
- Order and purchase information
- Payment-related information
- Information about how you use our website
- Device, browser and IP information
- Marketing preferences
Payment information is processed securely by our payment providers. CMFY does not directly store your full payment card details.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery
- Process returns and refunds
- Communicate with you about your order
- Provide customer support
- Prevent fraud and protect our website
- Improve our website, products and customer experience
- Send marketing communications where you have given consent or where otherwise permitted by law
- Comply with legal and regulatory obligations
3. Cookies
Our website may use cookies and similar technologies to operate the website, remember your preferences, understand how visitors use our website and support advertising and marketing.
Where required, you will be given the opportunity to manage your cookie preferences.
Please see our Cookie Policy for further information.
4. Marketing
If you choose to receive marketing communications from CMFY, we may send you information about products, offers and brand updates.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at cmfyuk@outlook.com.
5. Sharing Your Information
We may share necessary personal information with trusted service providers that help us operate CMFY, including:
- Payment providers
- Delivery and fulfilment partners
- E-commerce and website providers
- Customer service providers
- Analytics and marketing providers
We only share information where necessary and do not sell your personal information.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting and regulatory requirements.
7. Your Rights
Under applicable UK data protection law, you may have rights relating to your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Restrict or object to certain processing
- Request transfer of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at cmfyuk@outlook.com. We reply within one working day.
8. Security
We take reasonable measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
CMFY, a trading name of cmfyuk, registered with the Netherlands Chamber of Commerce (KvK) under number 98399293.
Email: cmfyuk@outlook.com
Telephone: +31 6 48840231
Address: Hagelkruis 42, 5571 PD Bergeijk, Netherlands